A veteran Royal Navy Submarine Underwater Warfare Tactician and Training Officer, Tim migrated to Brazil after service to teach Aviation Theory and Service Desk management of a support desk for Siemens Enterprise Communication (Now “Unify”) in Sao Paulo.
When relocating back to the UK, he managed a Customer Service desk for Mercedes-Benz Finance, specialising in end-of-contract support and then worked as a Project Implementation Manager for an HR, Time & Attendance and Payroll software provider, Civica.
Tim joined ILUX in November 2023 to work closer with customers and provide them with the best experience possible.
Cyber extortion – what does it mean for your business?
Cyber extortion – what does it mean for your business? Cyber extortion is growing at an alarming rate and is a significant threat to your business, no matter its size. ALL organisations need to be aware of the risks and how to mitigate them. James Tilbury, CEO [Read more]
Ransomware threats are surging – here’s how to protect your business
Ransomware threats are surging – here’s how to protect your business Imagine turning on your computer one morning and discovering that all your crucial files – from customer data to financial records – are locked. Completely inaccessible. Then, a menacing message demands a ransom to unlock [Read more]
Preparing for the Future: Why Upgrading to Windows 11 is Crucial for Your Business
Preparing for the Future: Why Upgrading to Windows 11 is Crucial for Your Business As a business owner or director, you will, no doubt, be familiar with the constant need to balance operational costs with the need for up-to-date technology. While upgrading hardware might seem like [Read more]